Privacy Policy
Your privacy is important to us. We want you to feel comfortable using the services XECES Technologies has to offer. Since we gather certain types of information about the users of our services, we feel you should fully understand what information we gather and how we use that information. All employees working for XECES Technologies are required to familiarize themselves with this privacy policy as a condition of their employment, and any employee violating the policy is subject to disciplinary action.
What Information Does XECES Technologies Gather?
When you register for an account with XECES Technologies, XECES obtains contact information, such as your name, address, and phone number(s). When you use the services provided by XECES Technologies, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. XECES Technologies also tracks requests you make for information on our products and services, and the responses you provide to XECES Technologies surveys. Finally, XECES Technologies keeps records of your payment history and communications you have with our support/sales teams and/or our employees. XECES Technologies does not keep track of what sites you visit when you are using the service.
What Does XECES Technologies Do With This Information?
XECES Technologies uses the information it gathers to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with XECES's Terms and Conditions of Use. Information on your communications with our employees is used to address the issues raised by your communications. In addition, XECES Technologies regularly sends out mailings regarding the operation of its service and other goods and services that it believes may be of interest to you. You may request that XECES Technologies not send you mailings relating to other goods and services by using the Unsubscribe link at the end of every mail or send an e-mail to [email protected] XECES Technologies reserves the right, however, to send bulletins and other important information regarding the service at its discretion.
Does XECES Technologies Share Subscriber Information With Third Parties?
XECES Technologies does not share or disclose information regarding its subscribers except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company's rights or property; or (iii) in emergencies where someone's safety is at risk. You should be aware, however, that any information that you disclose in a public space such as a chat room, bulletin board, or personal Web site, domain registration records is freely available to anyone else visiting that space. XECES Technologies cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.
How Can I Correct or Update the Information?
To view or correct the information associated with your account, please visit our myPortal at https://my.xeces.com/. Please keep in mind that under XECES's Terms and Conditions of Use, subscribers are required to provide us with current contact and billing information. XECES Technologies, at its descretion, may ask for a copy of a government issued form of identification before disclosing billing information or before making changes or for verification purposes for the billing or contact information on an account.
What Happens to the Information if I Leave XECES Technologies?
If you ever leave XECES Technologies, XECES will normally delete your personally identifiable account information twelve months after the account is cancelled, unless we are under a legal obligation to retain it. We preserve account information for this short period of time in the event you wish to reactivate your account and retain your previous e-mail address. However, in the event of any accounting irregularities, XECES Technologies reserves the right to retain your contact and billing information as necessary to resolve the matter.
Changes to This Policy and Questions About Privacy
XECES Technologies reserves the right to make changes to this policy. Those changes will become effective 30 days after notice of them is posted here. If you have any questions about this privacy policy, please send them via e-mail to [email protected]